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If You Turned Off Your Ads Today, Would Your Store Still Generate Sales Tomorrow?

RetenVue builds the email and SMS journeys that generate 8% to 12% of your store’s revenue through retention within 30 days of launch without increasing your advertising spend.

See If We Fit
$1,195

Starting from Only

Built inside your account. You own every completed asset.

Watch the Founder Walkthrough

See exactly what we build and how the system works.

Partnered With

Built With the Platforms That Power Modern DTC Growth

RetenVue builds your email and SMS retention system inside the platforms your store already uses and trusts.

Selected Case Studies

Retention Systems That Turned Existing Demand Into Measurable Revenue

A closer look at how lifecycle marketing became a meaningful revenue channel for two growing DTC brands.

AminoVault research peptide product collection in purple and electric-blue branding

AminoVault

U.S. Research Peptide Brand

Turning Existing Customer Demand Into Measurable Retention Revenue

A lifecycle marketing system designed to recover missed opportunities, bring qualified buyers back and make Omnisend a measurable revenue channel.

Read Case Study

0.0%

Revenue Growth

Omnisend-attributed revenue versus the previous period.

0.00%

Revenue Attributed

Share of total brand revenue attributed to Omnisend.

Wholesome Story customer holding women’s wellness supplement products

Wholesome Story

Women’s Wellness Supplement Brand

Making Lifecycle Marketing A Meaningful Revenue Channel

A retention strategy built around customer education, product consideration and repeat purchase behavior across a growing women’s wellness catalog.

Read Case Study

0%

Revenue Growth

Versus the previous period.

0.00%

Revenue Attributed

Share of total brand revenue attributed to lifecycle marketing.

Behind the System

What Our Team Believes About Retention

Four specialists working as one team to turn customer behavior into thoughtful email and SMS journeys that bring people back and give your brand a steadier source of revenue.

Team Perspective

Most stores do not need more traffic before they fix retention. They need a better way to reconnect with the people who already showed interest. Our job is to build that system and make every customer interaction feel worth returning to.

Fardeen

Founder & Senior Retention Strategist

01 / 04

How It Works

From Retention Sitting on Your To-Do List to Live Inside Your Account

If your store already has active traffic or existing orders, you do not need another long strategy project. You need the right customer journeys built, approved and launched without taking your attention away from running the business.

Once we have access to your account, brand assets and product information, your system is built, reviewed and prepared for launch within 3–5 business days.

Step 0101

You Give Us the Essentials

Connect your store, provide access to Klaviyo or Omnisend and share your brand assets, product information and current offers. We will ask a few focused questions about your customers and repeat purchase cycle.

What This Means For You

You provide the context and timely approvals. We handle the strategy, writing, design and setup.

Step 0202

We Find the Revenue Gaps and Show You the Plan

We review how people move through your store, where shoppers leave and what happens after their first order. Then we show you the five journeys, who each one speaks to and the action it is designed to drive.

What This Means For You

You approve the direction before anything is built, so there are no surprises later.

Step 0303

We Build Your Retention Launch System

Inside Klaviyo or Omnisend, we build your Welcome, Browse Recovery, Cart and Checkout Recovery, Post-Purchase, and Repeat Purchase and Win-Back journeys.

What This Means For You
  • Conversion-focused email and SMS copy
  • Branded creative matched to your store
  • Subscriber capture setup
  • Customer segments and automation logic
  • Revenue tracking for clear performance visibility

No empty templates. No unfinished flows. Everything is prepared for your store.

Step 0404

You Review It. We Test It. Then It Is Ready to Launch.

You review the customer experience while RetenVue tests every trigger, delay, link, mobile layout, exclusion and tracking event. We also confirm that customers stop receiving recovery messages after they purchase.

What This Means For You

Your complete system is built, reviewed and prepared for launch within 3–5 business days once we receive the required access and assets.

Step 0505

The First 30 Days Show What the System Is Producing

After launch, the system responds when customers subscribe, browse, abandon checkout, place their first order or become ready to buy again. We monitor attributed revenue and confirm that every journey is working correctly.

What This Means For You

You receive a clear performance summary showing what is producing revenue and where the next opportunities are. The goal is for email and SMS to contribute 8%–12% of store revenue within the first 30 days without increasing ad spend.

What You Get

Starting With No Retention Engine? Here Is What We Build Before Launch

If your store is already attracting visitors and generating orders but email and SMS are still sitting on your to do list, this is built for you. RetenVue creates the strategy, customer journeys, copy, creative and automation inside your Klaviyo or Omnisend account, with the goal of helping retention contribute 8% to 12% of your store’s revenue within the first 30 days after launch.

Best Fit For

DTC brands with active store traffic or existing orders that have not yet built a structured email and SMS retention engine.

Deliverable 0101

A Revenue Plan Based on How Your Customers Actually Buy

We study your products, buying cycle, store behavior and customer data to understand where revenue is being lost. You receive a prioritized retention map showing which customers need to hear from you, what should bring them back and when each message should be delivered.

What This Gives Your Store

Your system is built around the way people discover, consider and purchase your products instead of copying another store’s automation.

Deliverable 0202

A Clean Klaviyo or Omnisend Foundation

We configure the essential account settings, customer data, revenue tracking, subscriber consent and audience segments inside your own account. We also create a branded signup experience that gives interested visitors a relevant reason to share their email or phone number before leaving.

What This Gives Your Store

More of the traffic you already pay for becomes an audience your brand can continue speaking with.

Deliverable 0303

Five Customer Journeys Built to Recover and Create Revenue

We build the five essential journey systems your store needs to continue the customer conversation after someone leaves.

  • Welcome Journey
  • Browse Recovery
  • Cart and Checkout Recovery
  • Post Purchase Experience
  • Repeat Purchase and Win Back
What This Gives Your Store

Your store knows the difference between someone who is browsing, someone who almost purchased and someone who is ready to return.

Deliverable 0404

Every Message Written and Designed for Your Brand

RetenVue creates the email and SMS copy, branded layouts, product messaging and calls to action required for every included journey. Each message is shaped around your products, customer motivations and brand voice.

What This Gives Your Store

You receive completed customer communication that feels like a natural continuation of your store, not empty templates that still need to be written or designed.

Deliverable 0505

A Tested System Ready to Launch and Measure

Before launch, we test every trigger, delay, link, customer exclusion, mobile layout and revenue tracking event. You provide access to your store, brand assets, product information and timely approvals. RetenVue handles the strategy, writing, design, setup, testing and launch.

What This Gives Your Store

Your retention engine is ready to capture interested visitors, recover missed purchases, encourage repeat orders and measure revenue attributed to email and SMS.

Everything is built inside your account. Every completed strategy, automation, segment, message and creative asset belongs to your brand.

Our Offer

Start With the Retention System Your Store Actually Needs

Pre Vetted Offers Built for DTC Brands Setting Up Retention for the First Time

Launch

$

One-time investment

Target 8% of Retention Revenue in 30 Days

What You Get

  • Complete Klaviyo or Omnisend account setup with Shopify connection and data sync
  • Retention revenue gap review
  • 5 essential automated flows including welcome, browse, cart, post purchase and win back
  • Conversion focused email and SMS copy with branded creative production for all 5 flows
  • 4 fully produced email campaigns during the initial 30 days
  • Campaign strategy, copy, creative, audience selection and scheduling
  • Subscriber capture, customer segments and automation logic
  • Revenue tracking, complete launch testing and 30 days of performance monitoring

Your complete Launch system is built, reviewed and prepared for launch within 5 business days after we receive your access, brand assets and product information.

Orbit

Recommended
$

One-time investment

Target 12% of Retention Revenue in 30 Days

What You Get

  • Complete Klaviyo or Omnisend account setup with Shopify connection and customer data sync
  • Full customer journey and retention revenue gap audit
  • 7 custom automated flows including welcome, browse, cart, checkout, post purchase, repeat purchase and win back
  • Advanced customer segments and personalized automation based on customer behavior
  • Conversion focused email and SMS copy with custom creative production for all 7 flows
  • 8 fully produced email campaigns and 4 fully produced SMS campaigns during the initial 30 days
  • Campaign calendar, copy, creative, audience selection and scheduling
  • 2 subscriber capture experiences
  • Sending domain authentication, deliverability setup, account health review, list cleanup and suppression setup
  • Revenue attribution, event tracking, complete launch testing, 2 optimization rounds and 30 days of support

Your complete Orbit system is built, reviewed and prepared for launch within 3 business days after we receive your access, brand assets and product information.

Launch Ready Promise

If a delay on our side causes us to miss the agreed delivery date, your remaining payment pauses until your system is ready.

Performance Note

The 8% and 12% figures are performance targets based on attributed email and SMS revenue during the initial 30 days after launch.

Actual results depend on traffic, customer list, product demand, offers, purchase cycle and the existing retention foundation.

Testimonials

Don’t Take Our Word for It

See what our clients have to say about working with RetenVue.

The biggest shift for us was seeing retention become a real growth driver, not just another marketing channel. With RetenVue’s support, attributed revenue grew 67% and now represents 45.31% of our total revenue.

Portrait of Junghwa Detlefsen, Co-founder, Wholesome Story

Junghwa Detlefsen

Co-founder, Wholesome Story

What impressed me most was how carefully the team balanced performance with the experience our customers expect from OSEA. They brought clarity to our retention strategy while staying thoughtful about our voice and the trust we have built with our customers.

Portrait of Jenefer Palmer, Founder, OSEA

Jenefer Palmer

Founder, OSEA

Huge shoutout to the RetenVue team for driving 77.9% growth in our Omnisend revenue within 30 days and helping retention contribute 9.12% of our total store revenue. It gave us a measurable revenue channel from customers we had already worked hard to acquire.

Portrait of Jake Bastien, Founder, AminoVault

Jake Bastien

Founder, AminoVault

A well-deserved shoutout to the team for treating every customer touchpoint with the same intention we bring to our products. The retention experience felt elevated, considered, and completely aligned with how we want customers to experience Cuyana.

Portrait of Karla Gallardo, Co-founder, Cuyana

Karla Gallardo

Co-founder, Cuyana

The team brought much-needed structure to the way we followed up with customers after their first purchase. Communication was clear, execution was consistent, and the entire process became easier for our team to manage.

Portrait of Keith Martin, Founder, Core Papetides

Keith Martin

Founder, Core Papetides

RetenVue brought the strategic and technical sides of retention together without making the process unnecessarily complicated. They understood the details of our business, stayed responsive, and kept the customer experience at the center of every decision.

Portrait of Christopher Mercer, CEO, Limitless Biotech Peptides

Christopher Mercer

CEO, Limitless Biotech Peptides

I appreciated the discipline and care the team brought to every stage of the customer journey. Their approach supported growth while respecting the standards, credibility, and experience our brand is known for.

Portrait of Dr. Zein Obegi, Founder, ZO Skin Health

Dr. Zein Obegi

Founder, ZO Skin Health

Big credit to the team for understanding how quickly a growing beauty brand needs to move without sacrificing consistency. They gave us a clearer retention structure that felt practical, on brand, and built around how our customers actually shop.

Portrait of Susan Yara, Founder, Naturium

Susan Yara

Founder, Naturium

They listened closely to what makes SpaceMilk different and made sure that personality carried through the customer journey. The collaboration felt personal, efficient, and refreshingly straightforward from beginning to end.

Portrait of Walter Ross, Founder, SpaceMilk

Walter Ross

Founder, SpaceMilk

RetenVue understood that earning a customer’s trust matters just as much after the first purchase as it does before it. Their team connected strategy, creative, and execution in a way that felt natural for Happy V and genuinely useful for our customers.

Portrait of Daniella Levy, Founder, Happy V

Daniella Levy

Founder, Happy V

The team understood that our retention experience needed to feel just as intentional as the brand itself. They gave us a clearer way to stay connected with customers while keeping every message thoughtful, relevant, and unmistakably SENIQ.

Portrait of Madison Hilson, Co-founder, SENIQ

Madison Hilson

Co-founder, SENIQ

What stood out was the team’s ability to turn customer behavior into a practical retention strategy without slowing us down. The work felt sharp, performance-focused, and aligned with the high standards our customers expect from Ten Thousand.

Portrait of Keith B. Nowak, Founder, Ten Thousand

Keith B. Nowak

Founder, Ten Thousand

The biggest shift for us was seeing retention become a real growth driver, not just another marketing channel. With RetenVue’s support, attributed revenue grew 67% and now represents 45.31% of our total revenue.

Portrait of Junghwa Detlefsen, Co-founder, Wholesome Story

Junghwa Detlefsen

Co-founder, Wholesome Story

What impressed me most was how carefully the team balanced performance with the experience our customers expect from OSEA. They brought clarity to our retention strategy while staying thoughtful about our voice and the trust we have built with our customers.

Portrait of Jenefer Palmer, Founder, OSEA

Jenefer Palmer

Founder, OSEA

Huge shoutout to the RetenVue team for driving 77.9% growth in our Omnisend revenue within 30 days and helping retention contribute 9.12% of our total store revenue. It gave us a measurable revenue channel from customers we had already worked hard to acquire.

Portrait of Jake Bastien, Founder, AminoVault

Jake Bastien

Founder, AminoVault

A well-deserved shoutout to the team for treating every customer touchpoint with the same intention we bring to our products. The retention experience felt elevated, considered, and completely aligned with how we want customers to experience Cuyana.

Portrait of Karla Gallardo, Co-founder, Cuyana

Karla Gallardo

Co-founder, Cuyana

The team brought much-needed structure to the way we followed up with customers after their first purchase. Communication was clear, execution was consistent, and the entire process became easier for our team to manage.

Portrait of Keith Martin, Founder, Core Papetides

Keith Martin

Founder, Core Papetides

RetenVue brought the strategic and technical sides of retention together without making the process unnecessarily complicated. They understood the details of our business, stayed responsive, and kept the customer experience at the center of every decision.

Portrait of Christopher Mercer, CEO, Limitless Biotech Peptides

Christopher Mercer

CEO, Limitless Biotech Peptides

I appreciated the discipline and care the team brought to every stage of the customer journey. Their approach supported growth while respecting the standards, credibility, and experience our brand is known for.

Portrait of Dr. Zein Obegi, Founder, ZO Skin Health

Dr. Zein Obegi

Founder, ZO Skin Health

Big credit to the team for understanding how quickly a growing beauty brand needs to move without sacrificing consistency. They gave us a clearer retention structure that felt practical, on brand, and built around how our customers actually shop.

Portrait of Susan Yara, Founder, Naturium

Susan Yara

Founder, Naturium

They listened closely to what makes SpaceMilk different and made sure that personality carried through the customer journey. The collaboration felt personal, efficient, and refreshingly straightforward from beginning to end.

Portrait of Walter Ross, Founder, SpaceMilk

Walter Ross

Founder, SpaceMilk

RetenVue understood that earning a customer’s trust matters just as much after the first purchase as it does before it. Their team connected strategy, creative, and execution in a way that felt natural for Happy V and genuinely useful for our customers.

Portrait of Daniella Levy, Founder, Happy V

Daniella Levy

Founder, Happy V

The team understood that our retention experience needed to feel just as intentional as the brand itself. They gave us a clearer way to stay connected with customers while keeping every message thoughtful, relevant, and unmistakably SENIQ.

Portrait of Madison Hilson, Co-founder, SENIQ

Madison Hilson

Co-founder, SENIQ

What stood out was the team’s ability to turn customer behavior into a practical retention strategy without slowing us down. The work felt sharp, performance-focused, and aligned with the high standards our customers expect from Ten Thousand.

Portrait of Keith B. Nowak, Founder, Ten Thousand

Keith B. Nowak

Founder, Ten Thousand

The biggest shift for us was seeing retention become a real growth driver, not just another marketing channel. With RetenVue’s support, attributed revenue grew 67% and now represents 45.31% of our total revenue.

Portrait of Junghwa Detlefsen, Co-founder, Wholesome Story

Junghwa Detlefsen

Co-founder, Wholesome Story

What impressed me most was how carefully the team balanced performance with the experience our customers expect from OSEA. They brought clarity to our retention strategy while staying thoughtful about our voice and the trust we have built with our customers.

Portrait of Jenefer Palmer, Founder, OSEA

Jenefer Palmer

Founder, OSEA

Huge shoutout to the RetenVue team for driving 77.9% growth in our Omnisend revenue within 30 days and helping retention contribute 9.12% of our total store revenue. It gave us a measurable revenue channel from customers we had already worked hard to acquire.

Portrait of Jake Bastien, Founder, AminoVault

Jake Bastien

Founder, AminoVault

A well-deserved shoutout to the team for treating every customer touchpoint with the same intention we bring to our products. The retention experience felt elevated, considered, and completely aligned with how we want customers to experience Cuyana.

Portrait of Karla Gallardo, Co-founder, Cuyana

Karla Gallardo

Co-founder, Cuyana

The team brought much-needed structure to the way we followed up with customers after their first purchase. Communication was clear, execution was consistent, and the entire process became easier for our team to manage.

Portrait of Keith Martin, Founder, Core Papetides

Keith Martin

Founder, Core Papetides

RetenVue brought the strategic and technical sides of retention together without making the process unnecessarily complicated. They understood the details of our business, stayed responsive, and kept the customer experience at the center of every decision.

Portrait of Christopher Mercer, CEO, Limitless Biotech Peptides

Christopher Mercer

CEO, Limitless Biotech Peptides

I appreciated the discipline and care the team brought to every stage of the customer journey. Their approach supported growth while respecting the standards, credibility, and experience our brand is known for.

Portrait of Dr. Zein Obegi, Founder, ZO Skin Health

Dr. Zein Obegi

Founder, ZO Skin Health

Big credit to the team for understanding how quickly a growing beauty brand needs to move without sacrificing consistency. They gave us a clearer retention structure that felt practical, on brand, and built around how our customers actually shop.

Portrait of Susan Yara, Founder, Naturium

Susan Yara

Founder, Naturium

They listened closely to what makes SpaceMilk different and made sure that personality carried through the customer journey. The collaboration felt personal, efficient, and refreshingly straightforward from beginning to end.

Portrait of Walter Ross, Founder, SpaceMilk

Walter Ross

Founder, SpaceMilk

RetenVue understood that earning a customer’s trust matters just as much after the first purchase as it does before it. Their team connected strategy, creative, and execution in a way that felt natural for Happy V and genuinely useful for our customers.

Portrait of Daniella Levy, Founder, Happy V

Daniella Levy

Founder, Happy V

The team understood that our retention experience needed to feel just as intentional as the brand itself. They gave us a clearer way to stay connected with customers while keeping every message thoughtful, relevant, and unmistakably SENIQ.

Portrait of Madison Hilson, Co-founder, SENIQ

Madison Hilson

Co-founder, SENIQ

What stood out was the team’s ability to turn customer behavior into a practical retention strategy without slowing us down. The work felt sharp, performance-focused, and aligned with the high standards our customers expect from Ten Thousand.

Portrait of Keith B. Nowak, Founder, Ten Thousand

Keith B. Nowak

Founder, Ten Thousand

Let’s Talk Retention

Let’s Build Your Retention Engine

Tell us where your brand stands.

A few details about your brand

FAQ

Frequently Asked Questions

Straight answers before you get started.

Is this for a brand that hasn’t set up email or SMS yet?

Yes. Launch and Orbit are built for DTC brands putting a retention system in place for the first time. If you already use Klaviyo or Omnisend, we can review what’s there and build around it instead of starting over.

What’s the difference between Launch and Orbit?

Launch covers the essential foundation at $1,195. Orbit is the more comprehensive build at $1,997, with advanced automation, customer segments, deliverability, and technical setup. If you’re unsure which fits, tell us where your brand stands and we’ll recommend one.

Are the 8% and 12% revenue targets guaranteed?

No. They’re 30-day targets, not guaranteed outcomes. Results depend on your traffic, order volume, customer list, offer, and how quickly the new journeys can begin reaching customers. We’d rather be clear about that before you buy.

Do you build the flows, or just give us a plan?

We build the system inside your Klaviyo or Omnisend account. Your package includes the agreed customer journeys, email and SMS copy, creative production, setup, and testing. You’ll have something ready to launch, not a strategy document to implement yourself.

What about email campaigns?

Campaign production is included in the 30-day packages as outlined in each offer. Flows handle behavior-based follow-up; campaigns let you speak to your audience about timely products, launches, and offers. We use both where the package calls for them.

How quickly can we launch?

Launch is built, reviewed, and prepared for launch within 5 business days. Orbit takes 3 business days. That clock starts once we have account access, your brand assets, and the product information needed to do the work.

What do you need from our team?

We’ll need the right account access, brand guidelines or existing assets, product details, and someone who can approve the work. You won’t need to write the emails or map every customer journey yourself.

Do we have to move from Klaviyo to Omnisend?

No. We can work in either platform. We’ll discuss your current setup and recommend a change only if there’s a practical reason for your brand to make one.

Is the package price a monthly fee? What happens after 30 days?

Launch and Orbit are one-time investments for the setup and 30-day offer shown on this page. They are not automatically converted into a monthly retainer. If you want ongoing campaigns, testing, and optimization afterward, we can discuss a Custom Retainer separately. Your platform subscription is separate from our service fee.

What happens after I submit an inquiry?

We review your brand website and the details you share, then follow up about fit and next steps. We can’t see inside your Klaviyo or Omnisend account from a website link alone. If a closer look is needed, we’ll arrange access with your permission after we’ve spoken.